FAQs
FAQs
How do I request a quote?
Fill out the “Get a Quote” form and we’ll reply on WhatsApp with pricing and ideas.
Message us on WhatsApp
What can I customize?
Napkins, tote bags, cups, hoodies, straws, stir sticks, coasters, gift bags, signage, and more. If it fits your event vibe, we’ll try to make it happen.
Do I need a logo or can you help with design?
You must provide your own logo file. We do not create or design logos. We’ll place your logo onto the items you choose, but the artwork itself must come from you.
What’s the minimum order?
The minimum order per item is usually 50–100 pieces, depending on the product.
However, your total shipment must weigh at least 220 lbs to qualify.
This can include a mix of items (shirts, hats, sweaters, etc.) combined into one shipment.
How long does production take?
Standard turnaround is 2–3 weeks after artwork approval. Rush options may be available depending on the product.
Can you show me what it will look like?
Yes—before we print, we send Photoshop mockups so you can see your logo on the item and approve the layout.
Do you ship nationwide?
Yes, we ship across the U.S. Need a specific delivery date? Let us know and we’ll plan accordingly.
Can you match my event theme or colors?
We do our best to source items that fit your theme and colors. If something is not possible, we’ll let you know upfront.
How do revisions work?
There are no revisions included. Please provide clear instructions for each item when placing your order so we can get it right the first time.
What about pricing and payment?
Pricing depends on item, quantity, and finish. We’ll send a clear quote before you pay. A deposit may be required to start production.
What should I know about the shipping schedule?
Once production is done, the last day to send goods to the sea port is Friday.
Shipments then pend for about a week, and the following week the ship sails.
Please be patient throughout the process if you haven’t done sea shipping before—this timeline is normal.